EasyLiveChat

Using Website OS

Managing Email

Using E-Commerce

Building Website

Website Security

Website Statistics

Managing Website

Using the Log Manager

Viewing your server logs

Deleting your log files

Disabling your log files

Printing your log files

Downloading your server logs

Rotating and dating log files

Introduction to database manager

Setting your database manager password

Changing your database manager password

Creating a database

Connecting to your database

Creating a table

Creating an index

Dropping a Database

Using a database

Altering a table

Deleting rows from a table

Dropping a table

Getting information about a table or column

Inserting data into a table

Updating data within a table

Selecing data from the database

Display information about the database

Introduction to EasyLiveChat

The EasyLiveChat application allows you to set up online chatting to handle services such as technical support and general inquiries. Up to four chat agents can be set up; each agent may handle up to four chat sessions simultaneously.

The EasyLiveChat application is available under the "Site Builders" category in WebsiteOS. To install EasyLiveChat, click on the installation link.

After EasyLiveChat has been installed, you will be presented with the following options:

Configure EasyLiveChat: Clicking this link takes you to the configuration interface, which consists of five tabs, described in detail in other sections.
Agent login: This link opens a new window, allowing a user to log in to the Agent chat interface.
Client login: This link allows a user to enter the client chat interface. Other methods of accessing this interface are described in the section titled "The Setup Tab".
Uninstall EasyLiveChat: Clicking this link will uninstall EasyLiveChat. All of your EasyLiveChat settings will be lost.

At the bottom of this screen, there are also a set of shortcuts. Clicking on these shortcuts performs the following functions:

Add an agent: Clicking this link takes the user directly to the "Add an agent" interface, found under the "Agents" tab.
View my transcripts: This link takes the user directly to the "transcripts" tab.
Modify my setup: Clicking this link takes the user directly to the "Setup" tab.